FAQ

Nothing is paid when you send a booking request.

Day tours and transfers are paid on the day. Multi-day packages are secured with a deposit by bank transfer once we have confirmed in writing, and the balance is paid on arrival in Egypt. Full details are on our payment policy page.

Yes, tour prices are per person in US dollars, and the price per person falls as your group gets bigger. Each tour shows a price table by group size. Airport transfers are priced per vehicle, not per person.

Every tour page has an Included and a Not included list. Anything not included is listed there before you book, so please check it, especially for meals, entrance tickets to optional sites and tips.

Your guiding and transport are private for your own group. Some parts are shared with other guests by nature, such as Nile cruise ships, hot air balloons and some boat trips, and this is stated on the tour page.

Please contact us as early as possible. We will check availability with the guide, driver and any hotel or cruise. Changes depend on availability and, for packages, on the hotel or cruise rules set out in your written confirmation.

Cancellation terms depend on the tour and how close to the date you cancel. They are explained in our Terms & Conditions and in your written confirmation. If anything is unclear, ask us before you book.

Yes. Tell us your dates, interests and budget on the Customise Your Trip page and we will send back a suggested itinerary and a fixed price.

Yes. Our tours are private, so they run for a single traveller too. The single-traveller price is shown in each tour’s price table.

Child prices depend on the child’s age and the services included, so please ask us for a child price before you book.

Our guides speak English. Guides in other languages can be arranged on request, subject to availability, so please ask when you book.

Please tell us about any dietary needs or allergies when you book and we will do our best to arrange suitable meals.

Your written confirmation includes our WhatsApp number (+20 128 814 0155) and the details of your guide or driver. Our office hours are 8am–10pm Egypt time, every day.

Visa rules depend on your nationality. Many visitors, including UK citizens, can get a visa on arrival or an e-visa before travel, but rules change, so please check your government’s travel advice and the official Egypt e-visa website before you go.

Light, breathable clothes, comfortable walking shoes, a hat, sunscreen and sunglasses, plus a light jacket for cooler evenings and the desert at night. Shoulders and knees should be covered at mosques and churches.

It is not required by us, but we strongly recommend insurance that covers medical emergencies and cancellation.