Customer Support

Questions before you book, help while you are travelling, or feedback after your trip: here is how to reach the Unlock Egypt Tours team.

How we can help

Choosing and booking: help picking the right tour, changing an itinerary or planning a tailor-made trip.
Before you travel: practical advice on visas, packing, weather and what to expect.
During your trip: last-minute changes or any problem on the day.
Payments and cancellations: how payment works and what happens if your plans change.
Special requests: dietary needs, accessibility or larger groups.

Contact us

WhatsApp or phone: +20 128 814 0155
Every day, 8am–10pm Egypt time.

Email: info@unlockegypttours.com

Contact form: send us a message.

Quick answers

Many common questions about booking, payment and travel are answered on our FAQ page, and payment is explained on the payment policy page.

Feedback

We would love to hear how your trip went. Tell us what you enjoyed and what we could do better, and if you were happy, a review on Tripadvisor helps other travellers find us.